No. Submitting a booking request does not create a binding engagement, fee obligation or guaranteed appointment. You will receive a written proposal to review and accept before any chargeable work begins.

Both. Select "Individual" or "Organization / Company" at the top of the form — we work with sole individuals, SMEs and larger organizations alike.

Our team reviews your request, typically within 2 business days, and reaches out by phone or email to confirm scope and schedule a diagnostic consultation.

Initial review takes up to 2 business days. The diagnostic consultation and written proposal typically follow within 1–2 weeks, depending on the complexity of your request. Larger or multi-sector engagements may take longer to scope properly.

Every engagement is matched to a named, qualified lead from the relevant practice area, supported by MEGA's wider team as needed. You will know who is responsible for your engagement before work begins.

You're welcome to note a preference in your booking request. Final staffing depends on availability, expertise match and any conflict-of-interest checks.

Pricing reflects the scope, complexity, duration and seniority of the resources required. You will always see the fee in writing, as part of the proposal, before any chargeable work begins.

Yes. Every engagement is quoted in a written proposal — scope, method, deliverables, timeline and fee — which you must accept before billing starts.

Yes, if new information or requirements emerge. Any material change to scope, timeline or fee is documented and agreed in writing before it takes effect — never billed silently.

Both are possible depending on the nature of the work. Project-based advisory is typically fixed-fee or milestone-based; ongoing advisory support can be arranged on a retainer basis. This is agreed during the proposal stage.

Contact your engagement lead as early as possible. Terms for cancellation, pausing or rescheduling are set out in the accepted proposal/engagement letter.

Yes, subject to MEGA's information-governance and privacy arrangements — see our Privacy Policy. Highly sensitive material should not be submitted through this form until a confidentiality agreement is in place.

For highly sensitive commercial, technical or financial information, yes — request a confidentiality agreement before sharing it. Routine enquiry-level detail in the booking form does not require one.

Only the Consulting Services team members involved in reviewing, assigning and delivering your engagement — governed by MEGA's internal access controls and audit trail.

In line with MEGA's data-retention and privacy arrangements — see our Privacy Policy for details on retention and your rights.

Choose the practice area that best fits your primary need — our team will coordinate across the other relevant practice areas internally once your request is reviewed.

Only where delivered by appropriately authorised and registered personnel. Where MEGA is not the right authorised provider, we will say so and, where possible, refer you to a qualified partner rather than perform reserved professional work outside our verified authorisation.

We will tell you plainly during the review stage, rather than accepting work we are not competent, authorised or resourced to deliver — and will refer you elsewhere where we reasonably can.

Yes, this is a common engagement type — submit it through the booking form describing what was done and what review you are seeking.

Our primary focus is Tanzania-based engagements. International requests are considered on a case-by-case basis subject to a country-readiness review.

Yes. Diagnostic consultations and much project work can be delivered remotely by phone, video call or written correspondence where appropriate for the engagement.

English and Swahili. This website and the booking form are available in both — use the EN/SW toggle in the navigation bar.

Yes, where the engagement requires a site visit (e.g. construction, farm or property assessments) — travel and logistics are agreed and costed as part of the written proposal.

Final deliverables are presented, formally accepted by you, and closed out with a short feedback conversation — see Step 07 of our process above.

Where appropriate, yes — this can be arranged as a follow-on engagement or retainer, discussed once the original scope is delivered.

Raise it with your engagement lead — every engagement includes an internal quality review before deliverables are released, and any legitimate concern is addressed as part of the closure process.